Boost Sales Growth By Offering 24*7 Support With Bitsila Business Chat
Provide the finest experience to your customers with 24X7 support by an integrated business chat for your ecommerce platform. Drive conversions by improving customer satisfaction.
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Why is it good to have Business Chat for your business?
Be available to customers 24*7.
Share product catalogs, offers, and best-selling products.
Answer all the frequently asked questions without a support agent.
Change Operate chat with support personnel during complex queries.
Suitable for businesses of all sizes.
Helps to make informed business decisions by looking at the data.
Forge Stronger Customer Connections By Gathering Data with Business Chat
Business chats can collect the crucial data of customers such as phone numbers, email IDs etc, to target them in future promotions.
When the Business Chats collects data, it can be used to form rich customer profiles to segment customers based on different criteria.
Divide your customers into different segments based on various factors like demographics, buying habits, etc that help in targeting the customers.
Explore Upselling Strategies with Business Chat and Maximize Your Sales Potential
Product Recommendations
Increase sales of your business by sharing product recommendations based on various factors like previous purchases, wish listed, or browsed products.
Personalized offers
Provide various kinds of personalized offers for your customers via chatbot based on customer segmentations or the browsing history of the customers.
Track Customer Interactions
Monitor chat volume, response times, and customer satisfaction to continuously improve your support operations and enhance the customer experience.
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Empower Your Online Business With Best Ecommerce Platform!
Start & Grow Your Retail Business With Bitsila. Sell Everywhere – Online, ONDC, Marketplaces, Whatsapp And Many More.
Empowering every retailer and the retail industry with the world’s best tech and tools for them to thrive in the highly competitive Retail Commerce.